Holds (Service Indicators) - Remove

The following process describes how to remove an advising hold from an advisee's account.

  1. Log in to UAConnect and click the Advisor Center tile on your homepage. This opens to your list of assigned advisees.
  2. Check the far left check box of the student who has an advising hold you wish to release.
  3. Click Hold Release in the left navigation bar to open the Manage Service Indicators page.

    screenshot highlighting the check box next to the student's information and the Hold Release link in the menu on the left
  4. Click the Code link (ADV) to review and release the advising hold.

    Note: Although you may see more than one hold on the student's account, you only have the authorization to remove the advising hold.

    screenshot highlighting the ADV code link
  5. Scroll to the bottom of the page to view the services impacted by the hold.
  6. Click the Release button located at the top of the page to remove the advising hold.

    screenshot highlighting the Release button and the Services Impacted information
  7. Click OK to confirm the release of the hold.

  Remove Hold (Service Indicator) (pdf)